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Shipping Policy

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Thank you for your order! We are a small business and appreciate your support. We aim to process and ship your order as quickly as possible.

Processing and Shipping Time:

Please allow approximately 48-72 business hours (excluding weekends and holidays) for your order to be processed and prepared for shipment.

  • Processing: This includes order verification, quality checks, and packaging.

  • Shipping: Once your order has been processed, it will be shipped. The transit time for your package will depend on the shipping method you choose at checkout and your location.

Shipping Methods and Estimated Delivery Times:

  • Standard Shipping: Typically delivers within [e.g., 3-7] business days after shipment via USPS flatrate.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and your chosen shipping method. You will see the exact shipping cost at checkout before you complete your purchase.

  • We offer free standard shipping on orders over $100.

Shipping Destinations:

We only currently ship to addresses within the United States of America.

Order Tracking:

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

Shipping Delays:

While we strive to meet our processing and shipping times, unforeseen circumstances such as weather delays, carrier issues, or high order volumes can occasionally cause delays. We appreciate your understanding if such situations arise. We will do our best to keep you informed of any significant delays.

Lost or Damaged Packages:

  • If your package is lost or damaged in transit, please contact us within [e.g., 7 days] of the expected delivery date. We will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement4 or refund. Please provide photos of any damage to the packaging and the contents.

Incorrect Shipping Address:

Please ensure that you provide the correct shipping address at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for the additional shipping costs to reship the order.

Questions:

If you have any questions about our shipping policy, please don't hesitate to contact us at:

Sincerely,

The Team at Aether Tactical Design

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